General Terms and Conditions
- Standard payment terms are 50% deposit upon authorization approval and balance upon delivery.
- In the event of cancellation, the customer shall forfeit their deposit. Radian Exhibits may choose to reimburse some funds however in all cases a minimum 15% administrative fee will be retained.
- A late payment fee of 3% per month or part thereof, will apply to any overdue accounts. The fee will accrue until the date the payment is received by Radiant Exhibits.
- All purchases are FOB our facilities unless otherwise noted in the estimate.
Graphics
- Printing colour variations occur and are a natural part of the printing process.
- This is especially true for printing on fabric where the final colour can depend on the substrate used and lighting effects.
- If a specific colour match is required (like for a logo) please provide a Pantone reference number and we will provide a hardcopy proof for your approval prior to printing.
- Otherwise please expect some minor variations in colour tones.
Rentals
- Upon authorization the customer will provide a show package detailing the installation and dismantle dates/times and any show restrictions/details.
- Rental equipment must be returned in the same condition as delivered. Any damages caused to rented or customer owned equipment will be the responsibility of the customer unless caused directly by us.
- All incremental show costs (drayage, electrical, forced union labour etc.) not identified up front will be the responsibility of the customer.
- The customer will be liable for all storage, handling and delivery charges unless otherwise specified.
Privacy Policy
- Radiant Exhibits respects your privacy and is committed to protecting the personal information you provide.
- We may collect personal information such as your name, contact details, company information, and project or inquiry details when you contact us or use our services.
- Personal information is used to respond to inquiries, provide estimates, process orders, deliver services, and communicate with customers.
- We do not sell or rent personal information to third parties.
- We may share information with trusted service providers when necessary to provide our services or process transactions.
- We take reasonable measures to protect personal information from unauthorized access, use, or disclosure.
- We retain personal information only for as long as reasonably necessary for business, legal, or contractual purposes.
- By providing your information, you consent to its use for the purposes described above.
- If you have questions about our privacy practices or wish to request access to or correction of your personal information, please contact Radiant Exhibits.
