General Terms and Conditions
- Standard payment terms are 50% deposit upon authorization approval and balance upon delivery.
- In the event of cancellation, the customer shall forfeit their deposit. Radian Exhibits may choose to reimburse some funds however in all cases a minimum 15% administrative fee will be retained.
- A late payment fee of 3% per month or part thereof, will apply to any overdue accounts. The fee will accrue until the date the payment is received by Radiant Exhibits.
- All purchases are FOB our facilities unless otherwise noted in the estimate.
- Printing colour variations occur and are a natural part of the printing process.
- This is especially true for printing on fabric where the final colour can depend on the substrate used and lighting effects.
- If a specific colour match is required (like for a logo) please provide a Pantone reference number and we will provide a hardcopy proof for your approval prior to printing.
- Otherwise please expect some minor variations in colour tones.
- Upon authorization the customer will provide a show package detailing the installation and dismantle dates/times and any show restrictions/details.
- Rental equipment must be returned in the same condition as delivered. Any damages will be the responsibility of the customer.
- All incremental show costs (drayage, electrical etc.) not identified up front will be the responsibility of the customer.
- The customer will be liable for all storage, handling and delivery charges unless otherwise specified.