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Terms

General Terms and Conditions

  • Standard payment terms are 50% deposit upon authorization approval and balance upon delivery.
  • In the event of cancellation, the customer shall forfeit their deposit. Radian Exhibits may choose to reimburse some funds however in all cases a minimum 15% administrative fee will be retained.
  • A late payment fee of 3% per month or part thereof, will apply to any overdue accounts. The fee will accrue until the date the payment is received by Radiant Exhibits.
  • All purchases are FOB our facilities unless otherwise noted in the estimate.

Graphics

  • Printing colour variations occur and are a natural part of the printing process. 
  • This is especially true for printing on fabric where the final colour can depend on the substrate used and lighting effects. 
  • If a specific colour match is required (like for a logo) please provide a Pantone reference number and we will provide a hardcopy proof for your approval prior to printing.
  • Otherwise please expect some minor variations in colour tones.

Rentals

  • Upon authorization the customer will provide a show package detailing the installation and dismantle dates/times and any show restrictions/details.
  • Rental equipment must be returned in the same condition as delivered. Any damages will be the responsibility of the customer.
  • All incremental show costs (drayage, electrical etc.) not identified up front will be the responsibility of the customer.
  • The customer will be liable for all storage, handling and delivery charges unless otherwise specified.